Video Agent EN/GE - Madrid

Requisitos:

• • On-Camera Presence: Projecting a positive and professional demeanor on camera.
• • Communication Skills: Ensuring seamless interactions with customers and team members.
• • Empathy: Demonstrating understanding, especially during sensitive customer situations.
• • Organizational Skills: Efficiently managing tasks to uphold professional standards.
• • Ability to Learn: Proactively acquiring new knowledge and skills in evolving technologies.
• • Team Integration: Seamlessly joining work teams and fostering collaboration.
• • Flexibility and Adaptability: Adapting readily to diverse situations and maintaining flexibility.

Actividades a realizar:

• • Customer Management: Engaging in video calls with customers, strictly adhering to established processes.
• • Identity Verification: Ensuring meticulous and accurate verification of customer identities.
• • Data Verification: Validating and confirming the accuracy of relevant customer data.
• • Electronic Notifications: Efficiently managing electronic notifications following communication protocols.
• • Administrative Tasks: Handling administrative duties, which include tasks demanding a moderate level of proficiency in Excel.

Ofrecemos:

• • Company provides with all the necessary material.
• • Positive Work Environment: Enjoy a welcoming and friendly work atmosphere.
• • Innovative Company: Join an innovative, market-leading organisation that is continuously growing.
• • International Team: Collaborate with an international and multicultural team.
• • Nuremberg Code Compliance: Be a part of a company committed to upholding the Nuremberg Code and its ethical principles.