Video Agent EN/GE

Requisitos:

• On-Camera Presence: Projecting a positive and professional demeanor on camera.


• Communication Skills: Ensuring seamless interactions with customers and team members.


• Empathy: Demonstrating understanding, especially during sensitive customer situations.


• Organizational Skills: Efficiently managing tasks to uphold professional standards.


• Ability to Learn: Proactively acquiring new knowledge and skills in evolving technologies.


• Team Integration: Seamlessly joining work teams and fostering collaboration.


• Flexibility and Adaptability: Adapting readily to diverse situations and maintaining flexibility.

Actividades a realizar:

• Customer Management: Engaging in video calls with customers, strictly adhering to established processes.


• Identity Verification: Ensuring meticulous and accurate verification of customer identities.


• Data Verification: Validating and confirming the accuracy of relevant customer data.


• Electronic Notifications: Efficiently managing electronic notifications following communication protocols.


• Administrative Tasks: Handling administrative duties, which include tasks demanding a moderate level of proficiency in Excel.

Ofrecemos:

• Company provides with all the necessary material.


• Positive Work Environment: Enjoy a welcoming and friendly work atmosphere.


• Innovative Company: Join an innovative, market-leading organisation that is continuously growing.


• International Team: Collaborate with an international and multicultural team.


• Nuremberg Code Compliance: Be a part of a company committed to upholding the Nuremberg Code and its ethical principles.