Receptionist | 1 Year - Madrid

Empresa:
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DESCRIPCION DEL PUESTO


Requirements:

  • • We need the service of a Receptionist as we invite anyone with experience of a Receptionist in hotel, hospitality, and tourism to become a part of our team.
  • • Qualifications, Experience and Requirements:
  • • Preferred Language of Resume/Application: English.
  • • 1 year minimum proficiency experience.
  • • Experience with Hotel (Hospitality and Tourism and some others).
  • • Average level in English.
  • • Monthly Salary: 4,500GBP and above depending on level of experience.
  • • Positive attitude.
  • • Good communication skills.
  • • Ability to work under pressure.
  • • Ability to work on own or in teams.
  • • Experience in communication and good conduct.
  • • Post secondary degree in a hospitality field or equivalent experience, preferably in a hotel management role.
  • • Extensive knowledge of hotel policies and procedures.
  • • Attention to detail.
  • • Customer service and leadership skills.
  • • Computer proficiency.

Responsibilities:

  • • Achieve positive outcomes from Guest queries in a timely and efficient manner.
  • • Ensure an efficient reception experience for Guests, including check in/out, and complete audit procedures, as required.
  • • Ensure that both the Front Office Manager and Reception Supervisors are kept fully aware of any relevant feedback from guests and, or, other departments.
  • • Maximize room occupancy and use up-selling techniques to promote hotel services and facilities.
  • • Demonstrate a high level of customer service at all times.
  • • Attend appropriate training courses, when required, and assist with the Night Team's training and development efforts.
  • • Demonstrate a knowledge of hotel room categories, room rates, packages, promotions and other general product knowledge necessary to perform daily duties.

Benefits:

  • • The Employee is eligible to receive a semi-annual discretionary bonus of up to a target of 45% of your Base Eligible Earnings as defined in the Company's Bonus Plan. Based on your performance, you can over-achieve your bonus target pursuant to the Company's Bonus Plan.
  • • Employee shall be afforded Health Insurance and Retirement (Pension) Plan in accordance with the prevailing market practice in the United Kingdom and the applicable laws and regulations
  • • Employee shall be entitled to up to thirty (30) days of Paid Vacation/Leave (plus Bank Holidays) in any given calendar year provided that Employee remains a full time employee during such period of time. If Employee's employment falls short of twelve months in any given calendar year, Employee's entitlement to thirty (30) days of paid vacation/leave shall be reduced on a pro rata basis. Employee shall be eligible to accrue paid vacation/paid time off in accordance with the company's paid vacation/paid time off policy, as it may be amended from time to time, and at the rate equal to other similarly situated employees.




CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: GBP 4,500.00 - 8,000.00 Mensual
Cantidad de vacantes: 90


REQUERIMIENTOS
Experiencia Mínima: No especificado
Sexo: Indistinto

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Tu Postulación: Aún no te has postulado. Postúlate o Refiere por recompensas
Correo de empresa: *********@*******.com (Ver email)

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