German Customer Care Advisor - Remote Work
- Salario
- 1.000,00 € – 1.300,00 €
- Vacantes
- 10
- Por ubicación
- Faro
- Publicado
Requisitos:
Fluency in German (must be C1)
Communicative level of English language (B2)
Ability to communicate clearly and effectively
Atividades para realizar:
Processing enquiries from new and existing customers (small and medium- Ized businesses) by phone, email and live chat;
Outbound callbacks by phone and proactive contacting of all customers who have previously contacted Facebook customer service via other channels (chat or email) - O sales.
Independently and proactively finding solutions, with the help of the constantly available knowledge base;
Oferecemos:
Working hours: Full time contract (40h per week = 5 working days; 8h a day)
Monday to Sunday - Rotating Shifts
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
Salary: 1398 gross month + 100 performance bonus
Fluency in German (must be C1)
Communicative level of English language (B2)
Ability to communicate clearly and effectively
Atividades para realizar:
Processing enquiries from new and existing customers (small and medium- Ized businesses) by phone, email and live chat;
Outbound callbacks by phone and proactive contacting of all customers who have previously contacted Facebook customer service via other channels (chat or email) - O sales.
Independently and proactively finding solutions, with the help of the constantly available knowledge base;
Oferecemos:
Working hours: Full time contract (40h per week = 5 working days; 8h a day)
Monday to Sunday - Rotating Shifts
Initial contract with a duration of 12 months, permanent after 2 years (or 1 renewal)
Private health insurance after contract signature (additionally to the standard insurance).
Salary: 1398 gross month + 100 performance bonus
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