Turkish-Speaking Customer Service Representative
Empresa confidencial
- Salario
- 1.119,00 € – 1.419,00 €
- Vacantes
- 10
- Por ubicación
- Lisboa
- Publicado
Requirements:
- Flawless communication skills, both written and oral in Turkish (C2) + Proficient in English (B2)
- Ability to work quickly and efficiently under deadline pressure
- Very good accuracy and attention to detail, understanding that small details can make the biggest difference
- Proven ability to work and make decisions with minimal supervision
- Proactively utilize strong problem-solving skills to deliver customer-focused solutions
- Working in a back-office environment with customer satisfaction in mind
- Excellent written and verbal communication skills
Responsibilities:
- Provide support to Content Creators/Influencers across Social Media on Subscription Management, Account Management, Technical Troubleshooting and use of Marketing tools
- Outbound Phone calls can/should be performed to make sure that customers understood the information that is being passed on to them
- Provide product and tool support to improve clients experience
- Identify trends and solve problems facing multiple SMB clients
Benefits:
- Affordable accommodation provided by the employer
- Cafeteria on site
- Training paid
- A dynamic multilingual, multicultural and creative team with positive and friendly atmosphere
- Guidance and tools to reach your full potential
- Relocation support with a room for candidates from further away
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