Remote French Speaking Participant Associate | 1-2+ Years Of Related Experience In Technical Support - Barcelona
Remote French Speaking Participant Associate | 1-2+ Years Of Related Experience In Technical Support - Barcelona
Nombre del Puesto: | Remote French Speaking Participant Associate | 1-2+ Years Of Related Experience In Technical Support |
Empresa: | Spoton Connections |
Candidatos Postulados: | Postulaciones: 3 | Visitas: 57 |
Tu Postulación: | Aún no te has postulado |
Estadísticas del Reclutador: | CVs vistos: 0, Eliminados: 0, Sin leer: 3 |
Ubicación: | Barcelona, España |
Salario: | EUR 24,000.00 - 27,000.00 Anual |
Permite Trabajo desde Casa: | Si |
Publicado: | 16/01/2023 |
ID: | 374683419 |
Correo de empresa: | *********@*******.com (Ver email) |
WhatsApp: | Enviar WhatsApp |
Compartir: |
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We are looking for a tech- Avvy person who is passionate about learning, works well in teams, and takes pride in their work
- Native level of French and English on a fluent level (Fluency in Spanish is a plus)
- 1- 2+ years of related experience in Technical Support
- Strong analytical skills and solution focus
- Possess a bachelor-s degree or have relevant work experience
- Availability to work from 12. 00 to 20. 00 CET
- Excellent verbal and written communication skills
Atividades para realizar:
- Ensuring a pleasant and emphatic experience
- Communication with our research participants through live chat
- Monitor and support participant activity via quality checks to ensure complete and high- Quality data for our customers
- Ensure participants are paid and reimbursed in a timely manner fothe r completion of the project.
- Providing live technical support to customers and participants - Addressing all product- Related queries.
- Training participants to use our products effectively
- Documenting and reporting technical requirements and issues
- Collecting and providing our development team with participant feedback to help identify potential new features or products
- Establishing best practices and building out a knowledgebase for customers and research participants
Oferecemos:
Amazing culture where we respect and encourage work/life balance
Parental Leave for both mothers & fathers
Medical, Dental, and Vision insurance+ many more!
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: EUR 24,000.00 - 27,000.00 Anual
Cantidad de vacantes: 3
REQUERIMIENTOS
Experiencia Mínima: No especificado
Sexo: Indistinto
We are looking for a tech- Avvy person who is passionate about learning, works well in teams, and takes pride in their work
- Native level of French and English on a fluent level (Fluency in Spanish is a plus)
- 1- 2+ years of related experience in Technical Support
- Strong analytical skills and solution focus
- Possess a bachelor-s degree or have relevant work experience
- Availability to work from 12. 00 to 20. 00 CET
- Excellent verbal and written communication skills
Atividades para realizar:
- Ensuring a pleasant and emphatic experience
- Communication with our research participants through live chat
- Monitor and support participant activity via quality checks to ensure complete and high- Quality data for our customers
- Ensure participants are paid and reimbursed in a timely manner fothe r completion of the project.
- Training participants to use our products effectively
- Documenting and reporting technical requirements and issues
- Collecting and providing our development team with participant feedback to help identify potential new features or products
- Establishing best practices and building out a knowledgebase for customers and research participants
Oferecemos:
Amazing culture where we respect and encourage work/life balance
Parental Leave for both mothers & fathers
Medical, Dental, and Vision insurance+ many more!
CONDICIONES DEL EMPLEO
Jornada laboral: Tiempo Completo
Tipo de empleo: Trabajo Fijo
Salario: EUR 24,000.00 - 27,000.00 Anual
Cantidad de vacantes: 3
REQUERIMIENTOS
Experiencia Mínima: No especificado
Sexo: Indistinto